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2019 Leadership Day April 5
“Emerging Best Practices in Service Delivery and Risk Management”
Past Sessions
| Friday, April 5th, 2019 | |
| 9:15 am – 10:45 am | On-Boarding Contractors — Expert Panel Discussion - (Clayton Seymour - (Mike Seiling) – Clayton Seymour, Mike Seiling |
| 10:30 am – 12:00 pm | Service Level Improvements such as Concierge Services — Expert Panel Discussion - (Arash Shahi) – (Michael de Lint) – (Dean Findlay) – Arash Shahi, Michael De lint, Dean Findlay |
| 1:00 pm – 2:30 pm | Engineering Reports – Review or Reliance — Expert Panel Discussion - (Kyle Bentley) – (Jonathan DeWeerd) – Kyle Bentley, Jonathan DeWeerd |
| 3:15 pm – 4:45 pm | Reflections, Key Concepts, Best Practices for CBOs — Ralph Kaminski and Grant Brouwer |
CPDP Credits — Legend
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