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2019 Leadership Day April 5

2019 Leadership Day April 5

“Emerging Best Practices in Service Delivery and Risk Management”

Past Sessions

Friday, April 5th, 2019
9:15 am - 10:45 amOn-Boarding Contractors - Expert Panel Discussion - (Clayton Seymour - (Mike Seiling)
10:30 am - 12:00 pmService Level Improvements such as Concierge Services - Expert Panel Discussion - (Arash Shahi) – (Michael de Lint) – (Dean Findlay)
1:00 pm - 2:30 pmEngineering Reports – Review or Reliance - Expert Panel Discussion - (Kyle Bentley) – (Jonathan DeWeerd)
3:15 pm - 4:45 pmReflections, Key Concepts, Best Practices for CBOs - Ralph Kaminski and Grant Brouwer